Located in the heart of central Rotorua, the Ibis offers modern, clean and affordable international hotel facilities for corporate and holiday guests seeking accommodation within a short stroll from the CBD and Rotorua’s top cafes, restaurants, bars and shopping. Please take a moment to read the Frequently Asked Questions below for further information pertaining to the Ibis and Rotorua.

Is the Ibis close to any good restaurants or cafes?
Centrally located, the Ibis does have its own on-site restaurant offering a delicious breakfast menu and a la carte evening dining. The Ibis is also just a short stroll from the popular 'Eat Street' on Tutanekai Street. This pedestrian-only precinct boasts a great range of restaurants, cafes and bars open throughout the day and evening.

How close is the Ibis Rotorua located to central shopping, activities and attractions?
Centrally located, the Ibis is just a short stroll from the main shopping and dining on Tutanekai Street and CBD. Guests can easily walk to the Motutara Golf Course, Lake Rotorua, Polynesian Spa and Rotorua Arts Village. Rotorua Hospital, Convention Centre, Rotorua Museum Agrodome Sheep Show and Rainbow Springs Kiwi Wildlife Park and thermal areas are also close by. The Matariki Hangi and Concert cultural show is also located adjacent to the hotel.

How far away is the Ibis from Rotorua airport?
Rotorua Regional Airport is only 10km’s from the Ibis.

We are arranging a large conference in Rotorua, how many rooms does the hotel have?
The Ibis Rotorua offers 145 modern, comfortable guestrooms.

What time do we have to check-in and check-out?
The Ibis Rotorua has a 24-hour reception lobby for guests checking in late or leaving very early in the morning, however the earliest check-in time is 2pm and checkout must be by 11am. If you are arriving before 2pm the hotel can store your luggage until your room is ready.

Does the hotel have breakfast and dining facilities?
Yes. The Ibis Rotorua has a popular on-site restaurant and bar to create a relaxing, enjoyable dining experience. The restaurant is open for breakfast, lunch and dinner. A la Carte dining is available from 7pm to 10.30pm, while the bar area offers hot snacks. Room service is also available.

We require wheelchair access accommodation, is this available?
Yes. The hotel offers 7 wheelchair accessible rooms.

Is the hotel suitable for children?
The Ibis Rotorua is designed for both corporate and holiday visitors. Children are always welcome! In fact, children under 12 years of age stay at no extra charge when using existing bedding. Child minding services are also available at an additional charge.

Can I get Internet access in my guest room?
Internet access is standard in each room via a high-speed transmission line. WiFi wireless is available within the hotel, however please note that there is an additional cost for using the WiFi Internet service.

Is vehicle parking available at the Ibis?
Complimentary car parking is available for guests staying in the hotel.

Is this the official Website for the Ibis Rotorua?
The HotelClub handles the booking and quotation system within this promotional Website for Ibis Rotorua. HotelClub is a leading full service provider of online hotel reservation services, offering great service and discounted hotel rates. Operated by Australian registered HotelClub, a wholly owned subsidiary of Orbitz Worldwide Inc (NSYE: OWW). RatesToGo - a last minute hotel reservation service is also part of the HotelClub, which means you can get the best deals available for accommodation at the Ibis Wellington when you book through this Website!

When I make a booking will it be confirmed with Ibis Rotorua?
Yes. HotelClub has established working arrangements with leading hotel chains (including Ibis) and thousands of hotels across the globe to meet the accommodation needs of travellers at highly competitive rates and the highest ethical standards.

I have made a booking through this Website but need to amend the booking, how can I do this?
Simply go to the Contact Us page and click on the link to ‘Customer Support’ and you will be able to view, amend or cancel your booking online. Please ensure you have the booking number that was issued to you at time of booking confirmation.

Website editor - Rachael de Hek